Have questions?

Phone: 704.377.1647

Fax: 866.998.0479

Medical Records Department: 704.990.7961

Frequently Asked Questions

Do I need to visit the Center before surgery date?

All patients will need an up-to-date medical history and physical form. Some may need blood tests, EKG or x-rays. Your surgeon will advise where you will have this done.

Some families may elect to bring their children for a preoperative tour of Charlotte Surgery Center – Museum Campus.

Some patients may choose to come to the Center before their surgery date to complete paperwork or make payments. We strongly recommend that you complete all preoperative documentation before the day of surgery.

May I pre-register for my surgery?
Yes. We strongly encourage you to have completed all the registration forms before the day of surgery. For your convenience, we have provided an online registration feature.

What if I cannot make my appointment?
Please notify the surgeon and the Charlotte Surgery Center Museum Campus at 704-377-1647  as early as possible if you cannot make your scheduled appointment. Early notification can help us better accommodate you and other patients.

What should I wear?
Please wear comfortable clothing. Button-down shirts or blouses are best. Wear comfortable shoes. Leave all jewelry at home, including body-piercing jewelry. If you wear contact lenses, you will probably have to remove them for the surgery, so consider bringing your glasses. If you have to wear your contacts, please bring contact solution and contacts case. Please do not wear any make-up as this can hide certain clinical signs. Please remove all body piercings.

Why must I refrain from eating and/or drinking prior to surgery?
You refrain from eating and/or drinking prior to surgery in order to prevent the risks of vomiting during your surgery. This complication is very serious, so please strictly follow all recommendations. This has nothing to do with nausea and vomiting after your surgery as some think.

We have very clear policies as to specific times before surgery when you must not eat or drink.  This is based on safety standards. We believe that the fasting time should be as short as possible before your surgery. You will not improve your safety by not eating or drinking longer than necessary; in fact, at times you may complicate things a bit.

Children have different fasting schedules than adults – so please check in the Children and Special Needs Adults section.

Should I take my usual daily medication?
We generally request that you take your medication before leaving home. Diabetic medications will be individualized. We will usually hold diabetic medicines and manage your sugar at the Center. You should be contacted before your surgery leaving no doubts in your mind as to which medications you should take. Please bring all your medications with you.

People using inhalers must bring them to the Center on the day of surgery.

Some medications will be stopped for surgery, particularly herbal supplements and blood thinners.

May I continue my herbal medications?
Herbal medications may have harmful effects on the surgery. Many of these remedies may effect your clotting mechanism and interfere with the anesthetic agents. (The list of drugs and their side effects are too great for this site.) We generally request that you stop these medications two weeks before surgery. Please remember to mention these remedies when being asked about medication.

Who may accompany me?
You must bring a responsible party with you to the Center. That person will be allowed to be in your room with you before surgery and may sit with you after the surgery if you so choose.

When a patient is a child often two parents and/or guardians will accompany him or her to the Center. We will do our best to accommodate everyone, however, one parent and/or guardian will be permitted into the recovery room at a time.

Please refrain from bringing young children to the Center as guests.

Will I receive sedation before going into the operating room?
We will individualize each patient’s care.

Will I be contacted before my surgery?
Yes. We call each patient before the surgery to gather information and hopefully answer any of your questions. Preoperative instructions will be given by the nurse who calls you.

Should I bathe and wash my hair before leaving home?
Yes. You can comfortably take a shower, bathe, brush your teeth, etc. Please do not use make up, hair spray, nail polish or toiletries. These may interfere with the anesthesia monitoring and possibly hide clinical signs from the anesthesiologist.

What should I do if I am not feeling well?
If you are not feeling well, please contact your surgeon immediately. Some surgeries will be delayed when you are sick. We need to know specific details to make the decision.

What should I do if I started my menstrual cycle?
This will not affect most surgical procedures. There are a few specific gynecological procedures which may be impacted by menstruation.

What should I do if I believe that I am pregnant?
It is very important for us to be aware of this possibility. Only essential surgery is done on pregnant patients. Please let your physician’s office know immediately if you are pregnant or suspect that you  may be pregnant.

May I drive home?
Any patient receiving anesthesia should not drive until the next day. A patient receiving sedation for a procedure needs a ride home.

All patients must have a ride home and a responsible party to stay with them for at least 24 hours. Patients will not be allowed to drive, walk or take public transportation after sedation or anesthesia. Please make the appropriate arrangements.

May I speak to my anesthesiologist before the surgery?
All patients will be seen by the anesthesiologist on the day of surgery prior to entering the operating room. Sufficient time should be spent to answer any questions you may have.

What if I have special needs?
We will make every effort to accommodate any special need you may have. Please make our team aware of any special needs during the Pre Assessment call.

Should I bring my special needs equipment?
Yes. Please bring any walkers, post-op crutches, hearing aids, etc.

What must I bring with me on the day of surgery?

  • Bring case for eyeglasses or contacts
  • Bring insurance identification cards, driver’s license, completed billing forms, form of payment
  • Bring medication list
  • Bring a responsible party
  • Bring a favorite bottle or “sippy cup” for your child

How will my pain be managed?
The management of your pain is of great importance to us. We will be assessing your level of pain from the time of admission until you receive our postoperative call at home. We need to inform and prepare you for each step of the process. This education will begin with our first contact. You will be repeatedly asked to rate your pain from a numerical scale called the Visual Analog Pain Scale, or for children, the Faces Pain Scale. Using the results of our communication we will alter the therapy as needed in order to assure your comfort.

We often use a combination of different modalities to help make you comfortable, choosing from oral medications, intravenous medications, nerve blocks, injection of local anesthetic during the surgery, etc. and prior to the surgery, the management of your pain should be discussed with both your anesthesiologist and surgeon. Please feel free to bring up any concerns or fears you may have. Remember that information on pain management gives you the appropriate expectations and hence a smoother, more comfortable recovery.

May I request what type of anesthesia I will receive?
Yes, in certain situations. Some operations can be performed using a choice of different anesthetic types. Your anesthesiologist will discuss available options with you after reviewing your medical history. Your preference will be discussed so that the most appropriate anesthetic plan is made.

Will I receive any sedatives before surgery?
You and your anesthesiologist will develop an anesthetic plan of care.

What are the risks of anesthesia?
All operations and all anesthetics have risks and they are dependent upon many factors including the type of surgery and the medical condition of the patient. Most patients operated on in surgery centers are of the healthier group of patients, and in these circumstances serious complications, while they can occur, are fortunately very rare.