Have questions?

Phone: 704.377.1647

Fax: 866.998.0479

Medical Records Department: 704.990.7961

Non Discrimination Policy and Practices

Charlotte Surgery Center

  • Complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age disability or sex.
  • Does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

Charlotte Surgery Center

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified Interpreters
    • Information written in other languages

If you need these services, contact:

Thomas J. Lally
2825 Randolph Road
Charlotte, NC 28211
Phone: 704-377-1647

If you believe that you have been denied any of these services or discriminated against in another way, on the basis of race, color, national origin, age disability, or sexy, you can file a grievance with:

Darin M. Peay
2825 Randolph Road
Charlotte, NC 28211
Phone: 704-377-1647

Grievances may be filed in person, or by mail, fax, or email. If you need help filing a grievance, the following person is available to assist you:

Deanna Sitren
2825 Randolph Road
Charlotte, NC 28211
Phone: 704-377-1647

You may also file a civil rights complaint with the US Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at:

https://ocrportal.hhs.gov.portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Service
200 Independence Avenue, SW
Room 509 F, HHH Building
Washington, D. C. 20201

1-800-368-1019
1-800-537-7697

Complaint Forms are also available at http:// wwww.hhs.gov/ocr/office/file/index.html